ÉLÉVÉ

Data Deletion

Last Updated: January 1, 2025

At ÉLÉVÉ, we respect your right to control your personal data. This page explains how you can request the deletion of your personal information from our systems.

In compliance with data protection regulations including GDPR and similar laws, you have the right to request the erasure of your personal data under certain circumstances.

WHAT DATA WILL BE DELETED

Upon your request, we will delete the following data associated with your account:

ACCOUNT DATA

  • • Your name and profile information
  • • Email address
  • • Phone number
  • • Profile picture

ADDRESS DATA

  • • Shipping addresses
  • • Billing addresses
  • • Saved locations

ACTIVITY DATA

  • • Browsing history on our site
  • • Wishlist items
  • • Communication preferences

COMMUNICATION DATA

  • • Newsletter subscriptions
  • • Marketing preferences
  • • Support ticket history

DATA WE MAY RETAIN

Some data may be retained for legal, tax, or business purposes even after your deletion request. This includes:

  • Order History: Transaction records required for tax and accounting purposes (typically retained for 7 years)
  • Invoice Data: Billing information required for legal compliance
  • Legal Hold: Data involved in ongoing legal proceedings or disputes
  • Fraud Prevention: Limited data to prevent fraudulent activities

HOW TO REQUEST DELETION

STEP 1: SUBMIT REQUEST

Contact us via email or WhatsApp with your deletion request. Include your account email and name for verification.

STEP 2: VERIFICATION

We will verify your identity to ensure the request is legitimate and protect against unauthorized deletions.

STEP 3: PROCESSING

Once verified, we will process your deletion request within 30 days. We will notify you once complete.

STEP 4: CONFIRMATION

You will receive a confirmation email when your data has been successfully deleted from our systems.

REQUEST DATA DELETION

You can also email us directly at hello@eleve-style.com

THIRD-PARTY DATA

If you signed in using Google or Facebook, you may also want to revoke our app's access through their platforms:

QUESTIONS?

If you have any questions about data deletion, please contact us:

Email: hello@eleve-style.com

WhatsApp: +91 9876543210

Response Time: 2-4 hours

Related Policies

PRIVACY POLICYTERMS & CONDITIONS